USE OF THIS WEBSITE Access to this website and the services provided by Imperial Cruise & Travel LLC is subject to the acceptance of these terms and conditions. Please read this carefully before using this website, or any other owned by us. No changes can be made to these terms and conditions without the express written authorization of a corporate officer.
All information and graphics on this website are protected by U.S. and International Copyright Laws. The content, graphics, images, software, products, services, names, and trademarks may also be the subject of other intellectual rights preserved by Imperial Cruise & Travel LLC or other third-party sites. Neither Imperial Cruise & Travel LLC nor any third-party sites grant any license with respect to these intellectual rights.
Imperial Cruise & Travel LLC assumes no responsibility, and shall not be liable for any damages to, or viruses that may affect, your computer equipment as a result of browsing this website, or any others owned by us, or by your downloading any content, graphics, images, audio, or video from this site, or any others owned by us. Imperial Cruise & Travel LLC is not responsible for the content or privacy practice of any site that links to this site nor any third-party site(s) accessed from this website, or any others owned by us.
Imperial Cruise & Travel LLC makes every effort to provide timely and accurate information on this website. However, Imperial Cruise & Travel LLC will not be responsible for any direct or indirect loss, damages, and/or injuries arising from the use of information on this website, and others owned by us, nor on websites linked to this site. Prices and offers are subject to availability and subject to change without notice. Rates are per person, based on double occupancy unless otherwise noted and do not include taxes and other fees unless specifically included. Some restrictions may apply. Please verify information contained on this site prior to booking travel.
PRICE QUOTES Prices are not guaranteed until reservations are confirmed with full passenger names and deposit payment. Quotes on airfare are not confirmed until paid in full and can change without notice. All prices are subject to change without notice and are subject to availability.
Cruise lines and airlines reserve the right to impose fuel surcharges, even after final payment has been applied to a booking, up until the day of departure. Unless otherwise noted price quotes typically do not include airfare, telephone calls, incidental items, souvenirs, airport transfers, sightseeing tours, or shore excursions.
PAYMENTS Payment schedules are set forth by the individual suppliers and due on the dates specified. Failure to pay on time can result in automatic cancellation by the supplier, and can lead to the forfeiture of prior payments.
All major credit cards are accepted unless otherwise noted by suppliers.
REVISIONS, CANCELLATIONS, AND REFUNDS Revision, cancellation, and refund policies vary by supplier.
Imperial Cruise & Travel LLC has the ability to pass on additional charges to clients if travel costs increase and to adjust its rates and fees if necessary. Imperial Cruise & Travel LLC reserves the right to charge service fees and change fees during the consultation process. Suppliers may charge a fuel supplement up to the date of travel and travelers agree to pay this.
Supplier cancellation fees can be up to 100% of the trip cost. No-shows are nonrefundable. Cruise lines and travel suppliers list their cancellation policies in their brochures or on their websites. Imperial Cruise & Travel LLC reserves the right to treat as cancelled any travel arrangements that are not paid by the date of final payment. In this event both supplier cancellation fees and Imperial Cruise & Travel LLC cancellation fees will apply. If a passenger cancels after the initial deposit is placed, Imperial Cruise & Travel LLC will impose a per person cancellation fee.
Refund restrictions and policies for unused travel or vacation components vary and are subject to applicable rules of each supplier. Insurance premiums, airfare and some supplier fees are nonrefundable.
If you purchased travel insurance, you may be able to file a claim to be reimbursed for any administrative fees and cancellation penalties assessed. Travel insurance claims are solely determined by the insurance company, not by Imperial Cruise & Travel LLC.
TRAVEL SAFETY It is the responsibility of every passenger to familiarize themselves with the destination(s) they are visiting. This includes checking the State Department website for travel warnings or alerts. Imperial Cruise & Travel LLC is not responsible for personal injuries, death, property damage or other damages or expenses resulting from causes outside of their control.
REQUIRED IDENTIFICATION All passengers are responsible to make Imperial Cruise & Travel LLC aware if they are not traveling on a U.S. passport. Passenger names must EXACTLY match the name on the passport and/or government issued ID. All U.S. Citizens require a passport to travel in and out of the United States and the passport must be valid for a minimum of six months after the return date of travel. Some countries require a visa. Travelers will not be permitted to depart without the proper identification. It is the responsibility of the traveler to verify what documentation is needed, and to have it in order. Being denied boarding due to lack of proper documentation does NOT warrant a refund from the travel supplier. For additional information and information on travel advisories, please visit the U.S. State Department website (www.travel.state.gov./passport).
It is the traveler's sole responsibility to obtain passports or government issued ID, necessary visas, possible vaccinations, and other entry requirements for all destinations. Passengers traveling to areas where inoculations are required or advised are responsible for obtaining those vaccinations and are advised to check with their physician on the length of time required for these vaccinations prior to making a deposit and final payments for travel arrangements. For additional medical information please visit the U.S. Center for Disease Control website (www.cdc.gov).
Special documentation is required for minor children traveling with or without their parents. If traveling with children, please check with the supplier before departure for any specific policies or restrictions.
Non-U.S. citizens must contact the consulate of any countries you are visiting to verify any visa requirements. Non-U.S. citizens residing in the U.S. must also contact the U.S. Citizenship and Immigration Service for re-entry requirements into the U.S.
DENIAL OF BOARDING / COUNTRY ENTRANCE It is the traveler's sole responsibility to confirm if they are ineligible to enter the country of their destination. Examples of denial of entrance would include but are not limited to felony criminal records or misdemeanor DUI convictions. Being denied boarding of an airplane or cruise ship, or denied entrance into a country, is not typically covered by travel insurance and all travel costs may be forfeited as nonrefundable.
TRAVEL DOCUMENTS Most travel documents are electronic and will be emailed 2-4 weeks prior to departure. Call us immediately at (480) 758-5147 if any errors are found.
Tickets and vouchers are negotiable instruments – keep them in a safe place at all times. Lost, stolen, or destroyed tickets/vouchers cannot be replaced or refunded.
AIRLINE CONFIRMATIONS, CHECK-IN, SEAT ASSIGNMENTS, MISSED FLIGHTS It is important that you confirm your flights with the airline prior to departure: 24 hours in advance for domestic flights, and 72 hours in advance for international flights. Failure to confirm international flights or failure to use any portion of an airline reservation may result in automatic cancellation by the airline for all continuing and return flights. Familiarize yourself with your airline’s policies and requirements before booking.
Unless stated otherwise by the airlines, it is important to arrive at the airport at least 2 hours prior to departure for domestic flights and 3 hours prior to departure for international flights.
Late arrival at the airport can result in loss of assigned seats or denial of boarding. Denial of boarding is not eligible for refund or travel insurance reimbursement.
Airfare rebookings are subject to airline penalties, rebooking fees, plus any cost difference of the new flight.
Seat assignments are subject to change by the airline without notice.
TRAVEL INSURANCE We STRONGLY recommend the purchase of travel insurance for all types of travel, domestic or international.
DISCLAIMER OF LIABILITY All prices are thought to be accurate, available, and current. The information, products, and services may include inaccuracies or typographical errors. Imperial Cruise & Travel LLC does not guarantee the accuracy of, and disclaims liability for inaccuracies, including but not limited to the price, information, and description of the products and services described on this website. Imperial Cruise & Travel LLC is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any supplier, or personal injuries, death, property damage or other damages or expenses resulting from causes outside of the control of Imperial Cruise & Travel LLC. Imperial Cruise & Travel LLC shall not be responsible for travel delays or cancellations or any illness, death, injury, damage, or loss of vacation time arising there from. Changes to cruise ports of call or itineraries due to mechanical, weather, or world events beyond our control are at the sole discretion of the cruise line and may occur without notice. Any applicable compensation resulting from such occurrences is also at the sole discretion of the supplier. Imperial Cruise & Travel LLC shall not be liable for any injuries, damages, or losses incurred by the traveler in connection with, or by supplier employees or contractors, terrorist activities, social or labor unrest, mechanical or construction failures, or difficulties, diseases, local laws, climatic conditions, criminal acts or abnormal conditions or developments, or any other actions, omissions, or conditions outside of the control of Imperial Cruise & Travel LLC. The Traveler assumes the complete and full responsibility for checking and verifying any and all passport, visa, inoculations, or other entry requirements for each destination, as well as re-entry into the U.S., and all safety or security conditions at such destinations, in connection with the proposed travel. For information concerning possible dangers at international destinations, check the Travel Advisory Section of the U.S. Department of State website.
IMPERIAL CRUISE & TRAVEL LLC RESERVES THE RIGHT TO MAKE CHANGES TO THIS POLICY AND IT WILL BE POSTED HERE.